About us
Discover
Need Help?
Smile guarantee
We offer a 100% money-back guarantee on our planning service. Learn more here.
Download the app on
Stay in touch
About Journy
How We're Different
How It Works
Schedule free call
You deserve to travel with confidence
Journy is the most comprehensive, in-the-know travel planning service, arranging everything from hotels to logistics, restaurants to speakeasies, art galleries to outdoor adventures.
Recommended by
You deserve to travel with confidence
Journy is the most comprehensive, in-the-know travel planning service, arranging everything from hotels to logistics, restaurants to speakeasies, art galleries to outdoor adventures.
EXPERT TRIP DESIGNERS
with first-hand knowledge of destinations you're visiting.
OPTIMIZED LOGISTICS
so you can fit everything into a travel route that minimizes transit time.
QUALITY RECOMMENDATIONS
for tucked-away hidden gems and must-sees.
CONCIERGE SUPPORT
including 24/7 chat support—plus generous cancellation policies & refundable rates.
80+
Destinations around the world
8000+
Trips planned since 2016
92%
Travelers who recommend Journy to friends
About Journy
At Journy, our mission is to make customized, meaningful travel planning accessible for everyone.
It all started in 2015 when Journy's founder Susan found herself spending 10-30+ hours planning vacations to make sure she could make the most of her limited time off, only to end up at overcrowded tourist traps. As a busy professional, she didn't have the time to properly plan herself, but her only options were spending upwards of $15,000 per person for a truly bespoke experience, or $2000 per person to be surrounded by other Americans on a tour bus.
That's when the idea for Journy struck. Modern travel planning. A human touch. Perfectly customizable. Always affordable. She knew there was a way to do it, and she was right.
Testimonials
Unfiltered, unsponsored public posts about Journy
How Journy compares to a traditional travel agency
After 10 interviews with traditional travel agents, we were shocked to learn that fees are arbitrary (and entirely subjective), mark-ups are STEEP, and transparency around pricing is, for the most part, entirely non-existent. We do things differently.
Total
$7800+ per person
$4200 per person or less
Itineraries delivered via PDF or basic Travefy App. Itineraries delivered via PDF or basic Travefy App.
Itineraries delivered via PDF or basic Travefy App. Itineraries delivered via PDF or basic Travefy App.
$4200
per person
or less
Luxury Travel Agent
(estimated quote breakdown)
(avg. spend for Journy travelers)
Planning Fees
$0 - $800+
Decided on a case-by-case basis based how financially secure they assume you are, and how “difficult” of a traveler they expect you to be.
Flat rate of $50 per day of travel planned, for 10-day+ trips.
$500
Hotels
$5000+
Required hotel bookings via the agency at a minimum price of $500 per night.
$2500 or less
Don’t require hotel bookings via Journy (only if you want to). Also have the option to use points or Airbnb.
Transportation
$1000+
Includes train tickets, with a heavy focus on private transfers.
Includes train tickets and select private transfers only if preferred or when public transportation is less convenient.
$700 or less
Activities
$1000+
Focus on guided tours and activities.
$500 or less
A mix of self-guided activities and select vetted tours.
Reservation Service
Sometimes Included
But not always with luxury travel coordinators.
Securing the best, hard-to-get restaurant reservations is where we shine.
Included
App Guide with Transit
Not included
Itineraries delivered via PDF or basic Travefy App.
Included
Itineraries delivered via an award-winning interactive app (with maps!)
Interested in our luxury-level service?
Our luxury offering for travelers who want access to the best in-destination private guides, VIP experiences, exclusive villa properties, and more.
How Journy Works
Step 1
Share your travel preferences
Fill out a 2-minute questionnaire, which we’ll use to plan a trip tailored exactly to what you want to do, see, and eat.
Step 2
Get paired with your trip designer within 24 hrs
Your trip designer will review your preferences and reach out within 24 hrs to make sure we're on the same page for your trip.
Step 3
Finalize your accommodations bookings
If you haven't figured out where to stay, we'll send over recommendations for the best hotels or AirBnBs within your budget.
Step 4
Get your custom daily trip plan with maps
In it, you’ll find recommendations for breakfast, morning activities, lunch, afternoon activities, dinner and more—all plotted onto an easy-to-read map.
Step 5
Share feedback directly with your trip designer
We’ll revise as necessary until your itinerary is nothing short of perfect.
Meet Our Experts
Trip designers source recommendations from our unrivaled network of local experts—including Michelin-starred chefs, award-winning sommeliers and fashion influencers. Food is where we shine, but we’ve also got activities and excursions covered, too.
More on How Journy Works
How Journy Works
Everything you need to know about Journy's modern travel planning, all in one place.
Journy Traveler Jasmine Nobis-Olson On Eating Her Way Through Japan
Ramen, sushi, wagyu, beer and back again.
Andrew Zimmern
TV Host
Matt Goulding
Editor & Founder, Roads & Kingdoms; Author
Aiste Miseviciute
Model-Turned-Food-Blogger, Luxeat
Mark Rosati
Culinary Director, Shake Shack
Kentara Nakahara
Chef & Owner, Sumibiyakiniku Nakahara
Elizabeth Allen-Haigh
Chef & Founder, Kaizen House
Dustin Wilson
Master Sommelier,
Co-Founder, Verve Wine
Enrique Olvera
Chef & Owner, Pujol
Anya Montague
Cocktail Consultant & Photographer
Massimo Bottura
Chef & Owner, Osteria Francescana
How Journy compares to a traditional travel agency
After 10 interviews with traditional travel agents, we were shocked to learn that fees are arbitrary (and entirely subjective), mark-ups are STEEP, and transparency around pricing is, for the most part, entirely non-existent. We do things differently.
Interested in our luxury-level service?
Our luxury offering for travelers who want access to the best in-destination private guides, VIP experiences, exclusive villa properties, and more.
Fill out a 2-minute questionnaire, which we’ll use to plan a trip tailored exactly to what you want to do, see, and eat.
Get paired with your trip designer within 24 hrs
Your trip designer will review your preferences and reach out within 24 hrs to make sure we're on the same page for your trip.
Finalize your accommodations bookings
If you haven't figured out where to stay, we'll send over recommendations for the best hotels or AirBnBs within your budget.
Get your custom daily trip plan with maps
In it, you’ll find recommendations for breakfast, morning activities, lunch, afternoon activities, dinner and more—all plotted onto an easy-to-read map.
Share feedback directly with your trip designer
We’ll revise as necessary until your itinerary is nothing short of perfect.
Luxury Travel Agent
Decided on a case-by-case basis based how financially secure they assume you are, and how “difficult” of a traveler they expect you to be.
Flat rate of $50 per day of travel planned.
Required hotel bookings via the agency at a minimum price of $500 per night.
Don’t require hotel bookings via Journy (only if you want to). Also have the option to use points or Airbnb.
Includes train tickets, with a heavy focus on private transfers.
Includes train tickets and select private transfers only if preferred or when public transportation is less convenient.
Focus on guided tours and activities.
A mix of self-guided activities and select vetted tours.
But not always with luxury travel coordinators.
Securing the best, hard-to-get restaurant reservations is where we shine.
Itineraries delivered via PDF or basic Travefy App.
Itineraries delivered via an award-winning interactive app (with maps!)
Transpor-
tation
Reservation Service
More on How Journy Works
Andrew Zimmern
TV Host
Massimo Bottura
Chef & Owner, Osteria Francescana
Matt Goulding
Editor & Founder, Roads & Kingdoms; Author
Anya Montague
Cocktail Consultant & Photographer
Aiste Miseviciute
Model-Turned-Food-Blogger, Luxeat
Enrique Olvera
Chef & Owner, Pujol
Mark Rosati
Culinary Director, Shake Shack
Kentara Nakahara
Chef & Owner, Sumibiyakiniku Nakahara
Chef & Founder, Kaizen House
Elizabeth Allen-Haigh
Chef & Owner, Sumibiyakiniku Nakahara
Kentara Nakahara
Also shoutout to @gojourny for helping me plan my entire last-minute Thailand adventure—Ive used this service several times, for trips with family and friends, and the trip planning is personal and ON POINT… down to the local bookstore and halal food recos.
@sadialatifi
@copypastepod RE: travel agents: there are some companies putting a modern spin on it! I used @gojourny this year and it was a great way to have some else plan a trip to Italy for us.
@alexlafroscia
I’m always asked about the best resources for planning trips… This is the one for any traver on any budget. @gojourny
@andrewzimmern
Can’t recomment @gojourny enough!
@sukhjeet
Unsolicited shout out to @gojourny. If you’re taking a trip and want an incredible time w/o having to plan it out yourself, check them out. I’ve used them for trips to London 2x and Portland, OR. Will be suing for my next trip to Spain.
@nwenzel
Why Journy
Our daily travel plans are comprehensive and detailed
We go beyond hotels and tours. On any given day, expect your itinerary to feature breakfast, a morning activity, lunch, an afternoon activity, time allocated to rest up at your hotel, pre-dinner drinks, dinner, and, if you’re up for it, a post-dinner speakeasy or show.
Our daily travel plans are comprehensive and detailed
We go beyond arranging hotels and a few tours. On any any given day, you can expect your itinerary to feature breakfast, a morning activity, lunch, an afternoon activity, time allocated to rest up at your hotel, pre-dinner drinks, dinner, and, if you’re up for it, a post-dinner speakeasy or show.
All logistics are handled, and all confirmations/reservations included
Your itinerary is built geographically so you’re not zipping across town from lunch to a museum and back. We arrange private transit (via companies with COVID-19 safety measures), rental cars, and train tickets—and provide public transit directions.
All logistics are handled, and all confirmations/reservations included
Everything is planned with geographical proximity in mind so you’re not criss-crossing the city to go from lunch to a museum and back to your hotel. We help arrange private transit, provide instructions for public transportation, and book train tickets.
Everything is customized, with consideration for your personal quirks and interests
Each itinerary is built from scratch—which means no two are the same. When planning, your trip designer will consider any dietary restrictions, as well as special requests and interests. From independent bookstores to cafés, local wine to ceramics, we've seen it all.
Everything is customized, with consideration for your personal quirks and interests
We build itineraries from scratch every time—which means no two are the same. When planning, your trip designer will consider any dietary restrictions, as well as special requests and interests. From independent bookstores to well-designed cafés, local wine to ceramics and even denim, we’ve seen it all.
Dependable curation for accommodations (including special perks and deals)
With our Tablet Hotels partnership and close relationship with Priceline, Expedia, and Hotels.com, we’re able to bring you AMEX Platinum-level perks while securing the best prices at boutique hotels and rental properties with strict COVID-19 safety measures and flexible cancellation policies.
Dependable curation for accommodations (including special perks and deals)
We have a soft spot for boutique properties with a story to tell over large chain hotels and resorts. With our Tablet Hotels partnership, we’re able to bring you AMEX Platinum-level perks. And our close relationship with Priceline, Expedia, and Hotels.com means we’ll always secure the best prices for you.
Recommendations sourced from a network of hand-picked chefs and locals
Your trip designer will source insider recommendations from our international network of chefs, sommeliers, hoteliers, and local experts. What new restaurants are launching take-out for the first time? When is the best time to avoid the crowds for optimal social distancing? We're here to tell you.
Recommendations are sourced from an exclusive network of hand-picked chefs and local experts
Your trip designer will source insider recommendations from our network of chefs, sommeliers, hoteliers, and local experts around the world. Where does a top wagyu chef eat on his days off? When is the best time to go to avoid the crowds? We’re here to tell you.
Meet All Experts
SEE MORE
Testimonials
Unfiltered, unsponsored public posts about Journy
Unsolicited shout out to @gojourny. If you’re taking a trip and want an incredible time w/o having to plan it out yourself, check them out. I’ve used them for trips to London 2x and Portland, OR. Will be suing for my next trip to Spain.
@nwenzel
@copypastepod RE: travel agents: there are some companies putting a modern spin on it! I used @gojourny this year and it was a great way to have some else plan a trip to Italy for us.
@alexlafroscia
Also shoutout to @gojourny for helping me plan my entire last-minute Thailand adventure—Ive used this service several times, for trips with family and friends, and the trip planning is personal and ON POINT… down to the local bookstore and halal food recos.
@sadialatifi
I’m always asked about the best resources for planning trips… This is the one for any traver on any budget. @gojourny
@andrewzimmern
Can’t recomment @gojourny enough!
@sukhjeet
Also shoutout to @gojourny for helping me plan my entire last-minute Thailand adventure—Ive used this service several times, for trips with family and friends, and the trip planning is personal and ON POINT… down to the local bookstore and halal food recos.
@sadialatifi
About Journy
At Journy, our mission is to make customized, meaningful travel planning accessible for everyone.
It all started in 2015 when Journy's founder Susan found herself spending 10-30+ hours planning vacations to make sure she could make the most of her limited time off, only to end up at overcrowded tourist traps. As a busy professional, she didn't have the time to properly plan herself, but her only options were spending upwards of $15,000 per person for a truly bespoke experience, or $2000 per person to be surrounded by other Americans on a tour bus.
That's when the idea for Journy struck. Modern travel planning. A human touch. Perfectly customizable. Always affordable. She knew there was a way to do it, and she was right.
